We want you to love what you ordered. If something isn't right, you can return or exchange it within 3 days of delivery.
Eligibility
- Return or exchange requests must be raised within 3 days of delivery. Requests after 3 days can't be accepted.
- Items must be unused, unwashed and unaltered, with all original tags attached and in the original packaging.
- Items that have been worn, washed, damaged after delivery, or altered are not eligible.
How to request a return or exchange
- Email indibandhani@gmail.com within 3 days of delivery.
- Share your order number, the item(s) you want to return or exchange, the reason, and clear photos of the product.
- Once approved, we'll share the pickup or return details with you.
Exchanges
Exchanges are for a different size or another product, subject to availability. If the item you want is out of stock, we'll process a refund instead.
Refunds
- Once the returned item reaches us and passes a quality check, your refund is processed within 5-7 working days.
- Prepaid orders are refunded to the original payment method.
- Cash on Delivery orders are refunded by bank transfer or UPI to the details you share with us.
- Shipping and COD charges are non-refundable.
Damaged or wrong item
If you receive a damaged, defective or wrong item, please contact us within 3 days of delivery with photos (an unboxing video helps). We'll arrange a free replacement or a full refund.